Terms & Conditions

These terms and conditions (“Terms”) govern the use of the FTR Holidays Private Limited website (“https://ftrholidays.com/”) and the services provided by FTR Holidays Private Limited. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website or use our services.

Booking Procedures:

• • Users can browse and select travel packages, tours, accommodations, and other services offered by the Company through the Website.
  • Bookings can be made online via the Website, or offline through our authorized team members / Travel partners.
  • By making a booking, you agree to provide accurate and complete information. Any discrepancies may result in cancellation or additional charges.

Payment Terms:

• • Payment for bookings must be made in full at the time of reservation, unless otherwise specified.
  • Accepted payment methods include credit/debit cards, bank transfers, or other methods specified on the Website.
  • Prices listed on the Website are subject to change without notice. However, once a booking is confirmed, the price is guaranteed unless otherwise specified.

Cancellation Policy:

• • Cancellation requests must be submitted in writing via email or through the Website’s designated cancellation process.
  • Cancellation fees may apply depending on the timing of the cancellation and the terms set forth by our suppliers (e.g., airlines, hotels, tour operators).
  • Refunds, if applicable, will be processed according to our refund policy outlined below.

Refund Policy:

1. • Refunds are subject to the cancellation policy and terms set forth by our suppliers.
   • If a refund is approved, it will be issued using the original payment method, unless otherwise agreed upon.
   • Refunds may be subject to processing fees or penalties as outlined in the cancellation policy.
   • No refunds will be issued for unused services or portions of a booking once travel has commenced, unless otherwise specified by our suppliers.
   • If the refund is approved, it will initiate 7 to 10 working days

Changes and Amendments:

1. • Changes to bookings may be permitted subject to availability and the terms set forth by our suppliers.
   • Additional fees or charges may apply for changes to bookings, as determined by the Company or our suppliers.

Travel Documents:

1. • It is the responsibility of the traveler to ensure they have the necessary travel documents (e.g., passports, visas, health certificates) for their trip.
   • The Company is not liable for any costs, losses, or damages incurred due to inadequate or improper travel documentation.
   •  Please read carefully your travel documents well before travel to ensure that the data contained therein are correct, to avoid any inconvenience.

Liability Disclaimer:

1. • The Company acts as a booking agent for various travel suppliers and does not own or operate any transportation, accommodation, or other services provided.
   • The Company is not liable for any injuries, damages, losses, delays, or expenses arising from acts of God, force majeure, or any other cause beyond our control.
   • Travelers are advised to obtain travel insurance to protect against unforeseen circumstances.

Intellectual Property:

1. • All content and materials on the Website, including text, images, logos, and trademarks, are owned by the Company or our licensors and are protected by copyright and other intellectual property laws.

Privacy Policy:

1. • Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of the Website. By using the Website, you consent to the terms of our Privacy Policy.

Governing Law and Jurisdiction:

1. • All disputes arising shall be exclusively subject to Delhi Jurisdiction only.
   • FTR Holidays shall not be held responsible for any natural calamities, riot, civil unrest / war, act of god.

Changes to Terms:

1. • The Company reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.

Contact Information:

1. • If you have any questions or concerns about these Terms, please contact us at info@ftrholidays.com

By using the Website and our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and any additional terms and conditions provided by our suppliers.